Last updated: 16 July 2026
1. Introduction & Compliance
Welcome to Gear6. This Privacy Policy outlines how we collect, use, and protect your personal data. This policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and aligns with the principles of the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
2. Information We Collect
At Gear6, we collect data to provide a seamless social and riding experience. This includes:
- Account Details: Your email address, password, username, display name, and phone number.
- Rider & Garage Profile: Information you provide about your motorbikes, modifications, and riding preferences.
- Ride Data & Location: Live GPS location and heading. This is accessed and broadcasted during active rides for live tracking with other participants.
- User Content: Posts, comments, likes, chat messages, and social connections (followers/following).
- Emergency Information: Details you explicitly save in your profile for emergency purposes (like SOS alerts containing your location and a message).
- App Usage & Analytics Data: Product interaction data (like screen views and taps), Device IDs, User IDs, and session metrics collected to evaluate app performance and user behavior.
3. How We Use Your Information Now
We process your data lawfully and strictly for the purposes it was collected:
- To authenticate and secure your account.
- To support real-time live ride tracking so you can stay connected with your group on the road.
- To show personalized social feeds, user profiles, and community content.
- To trigger and broadcast SOS alerts to relevant users in case of an emergency.
- To display public emergency details when a Gear6 emergency sticker is scanned.
- To monitor app health, diagnose errors, and analyze product interactions to improve scalability and performance.
4. Future Uses for App Betterment & Enhanced User Experience
As Gear6 grows, we are committed to continually improving our platform. In the future, the data we collect may be used to introduce new features designed to enhance your experience, such as:
- Advanced Route Planning: Using historical ride data and location analytics to recommend better routes, scenic paths, and waypoints via Google Maps integration.
- Push Notifications: Delivering timely updates on upcoming rides, emergency alerts, and social interactions.
- Rich Media Experiences: Introducing scalable photo and video uploads for rich post attachments and profile customization.
- Group & Community Management: Grouping riders by bike preferences or locations based on garage data to foster local riding communities.
5. Third-Party Services & Analytics
We use third-party service providers, including Microsoft Clarity and custom telemetry services, to help us understand how you use Gear6. These tools may collect session recordings, device IDs, and product interaction data (such as screen views and taps). This data is used strictly for analytics, crash reporting, and improving the app. We do not sell your personal data or share it with data brokers for targeted advertising.
6. User Rights & Consent (DPDP Act)
Under Indian laws, you have the right to access, correct, or erase your personal data. You may withdraw your consent for data processing at any time by deleting your account or contacting our Grievance Officer. Please note that withdrawing consent may limit your access to certain app features like live ride tracking.
7. Emergency Profile Visibility
Emergency sticker pages are public to anyone with the sticker link or QR code. Riders should only add information they are comfortable sharing in an emergency context.
8. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made there under, the contact details of the Grievance Officer are provided below:
Name: Grievance Officer, Gear6
Email: support@gear6.app